Advanced Discord Ticket Bot

Ticketing has never been easier

Ticket Pal is a feature-rich Discord ticket bot with slash commands, persistent buttons, automatic transcripts, and much more. Streamline your server's support system with our advanced solution.

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Powerful Features

🎫

Persistent Tickets

Create tickets with buttons that never time out, even if the bot goes offline. Tickets remain functional after bot restarts.

📝

Automatic Transcripts

Automatically generate and send transcripts to users when tickets are closed. No manual work required.

⚙️

Easy Setup

Use slash commands to configure your ticket system with categories, staff roles, and panel channels.

🔐

Permission Management

Advanced permission system ensures only authorized users can manage tickets and access sensitive commands.

📊

Comprehensive Logging

Track all ticket activities with detailed logs for creation, closure, and user management.

🤖

Smart User Handling

Automatically detects when users leave the server with open tickets and notifies staff members.

How It Works

1

Add to Server

Click the "Add to Discord" button and authorize Ticket Pal for your server with the necessary permissions.

2

Setup

Use the /setup command to configure your ticket system with category, staff role, and panel channel.

3

Create Panel

The bot creates a ticket panel with a button for users to create new tickets.

4

Ticket Creation

Users click the button to create a ticket channel where they can communicate with staff members.

5

Management

Staff members can manage tickets, add/remove users, generate transcripts, and close tickets.

Bot Commands

/setup

Set up the ticket system for your server

/setup category: #tickets staff_role: @Staff panel_channel: #ticket-panel
Administrator

/reconfigure

Update ticket system settings

/reconfigure category: #support staff_role: @Support
Administrator

/setlogs

Set the channel for ticket system logs

/setlogs channel: #ticket-logs
Administrator

/adduser

Add a user to the current ticket

/adduser user: @username
Staff

/forceclose

Force close a ticket

/forceclose ticket_channel: #ticket-5
Administrator

/ticketstats

Show ticket statistics

/ticketstats
Everyone

User Testimonials

Ticket Pal completely transformed our support system. The automatic transcripts and user management features have saved us countless hours of manual work.
JD

John Doe

Community Manager

The persistent buttons feature is a game-changer. Even when the bot restarts, everything continues to work perfectly without any manual intervention.
JS

Jane Smith

Server Administrator

I've tried many ticket bots, but Ticket Pal stands out with its comprehensive logging system and easy-to-use slash commands. Highly recommended!
RJ

Robert Johnson

Discord Moderator

Frequently Asked Questions

How do I set up Ticket Pal?
Use the /setup command with the required parameters: ticket category, staff role, and panel channel. The bot will create a ticket panel automatically.
Do tickets persist after bot restarts?
Yes! Ticket Pal uses persistent buttons that continue to work even after the bot restarts or goes offline.
How are transcripts handled?
When a ticket is closed, a transcript is automatically generated and sent to the user who opened the ticket. Staff can also generate transcripts manually.
Can I customize the ticket system?
Yes, you can use the /reconfigure command to update any settings like category, staff roles, panel channel, or log channel.

Ready to Enhance Your Server?

Get started with Ticket Pal today and revolutionize your server's support system with our advanced ticket bot solution.

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